Call Center Directory:

Comsys Multi Media Services - Comsys specialises in turning business requirements into high quality, workable and cost effective business communication solutions. We have a Multi Media Facility platform with an overall capacity in excess of 1,000 lines (shared between three locations within Europe), supporting Interactive Voice Response (IVR), Fax, e-mail, text messaging (SMS), Speech Recognition (ASR), Text to Speech (TTS) and Web integration.

We can provide services ranging from a simple IVR application giving the facility to provide temporary company or product related information, to more complete solutions where there is the possibility of queuing and transferring calls to live operators. We can filter out and reduce the calls towards the already established call centre infrastructure by providing automatic self help or IVR applications to deal with the FAQ's caused by unexpected traffic peaks.