Call Center Directory:

Call Center Depot - Tools for call center professionals including associations, books, newsletters and consulting services.

The Call Center Directory - Provides resources for customer care, consulting, employment, and infrastructure.

Call Center News Service - News about inbound and outbound centers, help desks and support operations.

Call Center Online Learning Center - A resource center for call center managers, providing tutorials, article index, yellow pages directory and benchmarking studies.

Call Center Ops - Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products.

Call Center Times - Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.

Call Centre News - A fortnightly subscription newsletter designed specifically to cover the fast growing Australian call centre industry.

Callcentres.net - Call center research and supplier directory.

CallCentreWorld.Com - Personalized information resource for the call center industry.

Confero Call Centres - Mid-size contact center based in the UK which provides outsourced voice and web-based customer support solutions.

CRM Xchange - Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration.

Customer Contact World - News about customer relationship management technologies.

Hispanic Teleservices Corporation - Provides call center services for hispanic markets.

I.C.C. Private Limited - Provides outsourced customer service and business process management solutions from New York and India.

Mosaix (PDS) User Group - Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System.

Outbound Focus - Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.

Preferred Solutions - Information and resources for the call center community.

Tata Telecom - Provider of Lucent Avaya hardware and software solutions for voice communication services.

Telcall Magazine - Australian magazine for the call centre industry, contains information about the latest developments and best practices within the industry.

TRI Online - International Call Center providing integrated outsourced Customer Relationship Management.

vCustomer Corporation - Provides low cost India based customer relationship management services.

VT Consulting - Advisory services for outsourcing opportunities to India for information technology and telecommunication businesses.