Call Center Directory:

Blue Pumpkin, Inc. - Provides workforce management, forecasting, planning, and employee scheduling solutions for multi-channel and virtual contact center and call center environments.

People—not technology—account for 70% to 80% of a contact center’s budget. That’s why Blue Pumpkin focuses on helping you capitalize on your most expensive customer contact resource. We ensure that the right people—all backed with the right knowledge and skills—are in the right place at the right time and are engaged in activities that are aligned with your corporate goals. The result? Improved customer satisfaction, loyalty, and lifetime value, plus lower operational costs and increased revenue lead to significant improvements in profitability.