|
|
 |
|
|
Call Center Workforce Management - Call Center Guide
|
|
|
| |
Call Center : Workforce Management : Page 2
| » |
Lagan Technologies Ltd.
|
| |
Customer Relationship Management (CRM) software solutions aimed at the telco and banking markets.
(Added:
22-Mar-04
| Hits:
24
| Rating:
0
| Votes:
0
)
|
| » |
Left Bank Solutions Inc.
|
| |
Offers Monet, a full featured, yet easy to operate WFM solution. Monet offers Agent forecasting, scheduleing, exception planning, and staffing capability. Real time agent adhearance capablity is also included. Monet is specifically designed for the needs and budget of the small to medium sized contact center. Prices begin at $4995.00.
(Added:
5-Apr-2004
| Hits:
45
| Rating:
0
| Votes:
0
)
|
| » |
Open Wave
|
| |
Developer and supplier of leading edge workforce management software solutions for forecasting, scheduling and training management. The solutions cover custom-designed and expertly implemented software packages specialising in workload forecasting, roster production and management, and training management.
(Added:
10-Mar-2004
| Hits:
59
| Rating:
9.00
| Votes:
1
)
|
| » |
Portage Communications
|
| |
Portage Communications' workforce management software products are the most affordable and complete software tools available for managing your small to medium sized inbound call center. Design and maintain your call center for optimum agent productivity and ideal customer service levels with our easy-to-use call center management software.
(Added:
22-Mar-04
| Hits:
21
| Rating:
0
| Votes:
0
)
|
| » |
SPAS Call Center Agent Pre-Employment Testing & Screening
|
| |
SPAS - Service Personnel Appraisal System – is a CD-ROM based call center agent pre-employment testing software, which is easy to deploy, very cost-effective and highly predictive of an individual's suitability for a particular call center agent position. SPAS weeds out job candidates who burn out fast because they aren't suited for the work, and identifies the people with the skills, motivation, and work ethic to be top call center agents.
(Added:
14-May-2004
| Hits:
47
| Rating:
0
| Votes:
0
)
|
| » |
TimeClock Plus
|
| |
Provides frontline supervisors with undelayed, real time employee data. Track and report all aspects of employee information including hours, breaks, schedules and variances, accruals and more.
(Added:
20-Jul-2004
| Hits:
23
| Rating:
0
| Votes:
0
)
|
| » |
TimeTrack Systems, Inc.
|
| |
50 to 5,000 employee labor management software systems for network, WAN and Web, including time and attendance, scheduling, HR benefit time tracking and controls, etc. Money back guarantee.
(Added:
3-Nov-2003
| Hits:
51
| Rating:
6.00
| Votes:
2
)
|
| » |
Tugboat Software
|
| |
Schedule Optimizing Software, fully automates the process of creating and managing workforce schedules. It automatically assigns the manning of large production and service operations and resolves the optimum allocation of employee resources. It schedules the entire workforce right down to the last assignment according to the business rules and work rules that are unique to each facility.
(Added:
5-Nov-2004
| Hits:
13
| Rating:
0
| Votes:
0
)
|
| » |
Workbrain
|
| |
Offers enterprise workforce management solutions that optimize the deployment and management of large, complex workforces for maximum profitability. Workbrain's enterprise-wide, web solutions ensure that the right people with the right skills do the right job at the right time, at the lowest possible cost.
(Added:
1-May-2004
| Hits:
290
| Rating:
7.25
| Votes:
4
)
|
Prev
10
|
|
|
|
 |
|
