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Call Center Software - Call Center Guide
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Call Center : Software : Page 3
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Concerto Software
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A proven provider of customer interaction management (CIM) solutions to more than 1,200 businesses worldwide. Our solutions enable companies to more effectively manage interactions with customers via voice, email, the Web and fax.
(Added:
6-Nov-2003
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63
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Contactual
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A 100% OnDemand product, you can set up Contactual OnDemand Contact Center in just a few hours. All you need is a phone and a browser. No hardware, no up-front costs, it's the easiest way to set up a world class call center. And, you can't beat the low monthly rates.
(Added:
23-Nov-2004
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6
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Custom Software Solutions
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Developer of Khronos, a time and motion study software tool for use in incoming and outgoing call/contact centers and other industries.
(Added:
22-Mar-04
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16
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Digisoft Computers
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Scripting software for call centers.
(Added:
22-Mar-04
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24
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Digital DataVoice
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Furnishes CTI, IVR, and Natural Language Speech Recognition solutions through a variety of server-based software products. Digital Data Voice is a complete solution provider and integrator.
(Added:
7-Oct-2003
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29
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eMediacy Inc.
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Hosted solutions for telephone applications such as market research and customer care. Instant PC Call Center: 800 number inbound / outbound, huge capacity, pay per use.
(Added:
6-Nov-2003
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36
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G3 Nova Technology
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Provides test tools, development and testing services for call centers, communication networks and network devices.
(Added:
22-Mar-04
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23
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Inova Solutions
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Provide performance optimization solutions for contact centers and network operations centers, focusing on real-time data integration (ACD, IVR, WFM, databases and more), and right time delivery of key metrics to all organization levels - from agents to executives.
(Added:
28-Oct-2004
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10
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ISx, Inc.
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Provides Directory Assistance software for telecommunications call centers.
(Added:
22-Mar-04
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15
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Latigent
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Latigent is a leading solution provider for Business Intelligence, Reporting, Analytics, and Employee Management software. Latigent is also the first to offer cutting edge Business Process Management (BPM) software designed specifically for the contact center.
(Added:
18-Jun-2004
| Hits:
7
| Rating:
10.00
| Votes:
1
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