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Call Center Predictive Dialers - Call Center Guide
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Call Center : Predictive Dialers : Page 2
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Make My Calls Corporation
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Designs, develops, and manufactures a variety of dialing systems and provides web-based dialing and computer telephony programming services.
(Added:
8-Oct-2003
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129
| Rating:
6.50
| Votes:
2
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Noble Systems Corporation
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Provides the world’s best total solution value in call center software, computer telephony, and customer contact technology. Our integrated solution includes predictive dialing, ACD, IVR, call recording, ERMS, and webchat in a single, unified platform.
(Added:
7-Oct-2003
| Hits:
416
| Rating:
7.00
| Votes:
3
)
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OPC Marketing
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Our advanced dialer places calls on behalf of agents and then routes the live answered calls directly to them. It recognizes and disposes of answering machines, disconnected numbers, busies and immediately transfers the live calls.
(Added:
29-Apr-2004
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27
| Rating:
0
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0
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Predict Ability PLUS
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Provides Client / Server based Predictive Dialing and Telemarketing Solutions for integrating Telephony capabilities into Business Applications. Our use of the latest Computer Telephony Integration (CTI) technology assures PBX independence and support for emerging Voice Over IP (VoiP) solutions. Our Client / Server architecture provides easy integration into existing systems, thus preserving investment in hardware and software, providing the lowest cost per seat solutions in the market.
(Added:
27-Oct-2004
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9
| Rating:
0
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0
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Predictive Dialers
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Predictive dialers and predictive dialer phone system software from Predictive Dialers. includes ACD systems office phone systems and IVR systems with computer telephony integration software and CRM software auto dialers.
(Added:
19-Nov-2004
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21
| Rating:
10.00
| Votes:
2
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Sigmaworx, Inc.
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Sigmaworx offers solutions that optimize the call center experience. With intelligent call routing capabilities, the inbound, outbound and truly blended call centers powered by CallGen are more efficient and easy to use.
(Added:
30-Jun-2004
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19
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0
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0
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Stratasoft Predictive Dialers
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Stratasoft provides a comprehensive suite of essential call center software to companies worldwide to enhance the efficiencies of contact center related activities including predictive dialers, auto dialers, preview dialers, inbound acd, ivr, call blending, cti, screen pops, home agents, digital voice recording and more.
(Added:
6-Apr-2004
| Hits:
46
| Rating:
10.00
| Votes:
1
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SunDial Windows Predictive Dialer
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Microsoft based, uses Intel Dialogic boards, takes inbound and makes outbound calls, uses call detection, supports multiple campaigns, uses HTML scripting for the agents, FTC/FCC compliant, supports Access and SQL Server databases, can be integrated with other software, uses analog/T1/ISDN phone lines, can leave messages on answering machines, digitally records conversations, allows monitoring of conversations and provides real-time statistics and reports.
(Added:
27-Oct-2004
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13
| Rating:
0
| Votes:
0
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Sytel
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Provides its soft dialers to leading telecommunication vendors, systems integrators and software houses to plug-in and drive their outbound applications. Its algorithms represent a complete re-engineering of how predictive dialing should be done. True auto pacing; no limits on agents or campaigns.
(Added:
29-Apr-2004
| Hits:
35
| Rating:
0
| Votes:
0
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TCMS
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Offers predictive dialer capabilities that increase agent productivity by up to 300%, eliminating non-productive calls in order to keep agents talking. The predictive dialer enables agents to spend up to 75 percent of each hour talking rather than dialing, resulting in lower costs per transaction and increased contact rates.
(Added:
8-Oct-2003
| Hits:
63
| Rating:
0
| Votes:
0
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