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Call Center Monitoring - Call Center Guide
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Call Center : Monitoring : Page 3
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Magnetic North Software
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Maximise offers a revolutionary objective based approach to outbound customer contact which delivers massive increases in productivity. Maximise increases effective calling rates for small teams from as few as 5 agents in a campaign, and scales to hundreds of agents on a single server on both traditional PBX and next generation IP technologies.
(Added:
20-Oct-2003
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50
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0
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0
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Mercom
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Provides powerful, easy-to-use, recording, retrieval and evaluation tools. Find out why 5000 call centers, telemarketers, and emergency services rely on Mercom.
(Added:
3-Nov-2003
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109
| Rating:
5.50
| Votes:
2
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NICE Systems
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A leading global provider of integrated digital recording and quality management solutions. NICE's innovative solutions help customers improve their business by effectively recording, storing, evaluating and managing voice communications, call data, desktop screens and video.
(Added:
8-Oct-2003
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515
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3.00
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5
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Sage Advantage
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Provides a range of services focused on developing and maintaining quality service for call and contact centers. As the call center is often the only contact a customer will have with a company, it is critical this service interaction meet and strive to exceed customer expectations. At the same time, control costs of managing quality.
(Added:
23-Oct-2003
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49
| Rating:
10.00
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1
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Third Party Verification, Inc.
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3PV's CRV Call Recording is a complete and cost-effective call recording service that offers all the features you would expect in a superior call recording solution. CRV call recording is a flexible solution. We will work with you to set up the call recording solution that best suits your business so you pay only for what you need.
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2-Nov-2004
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14
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0
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Verint Systems Inc.
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Provider of analytic software solutions for communications interception, digital video security and surveillance, and enterprise business intelligence.
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4-May-2004
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29
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Veritape Ltd.
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Provides call recording services to a diverse range of companies, including those in the financial, legal, charity, government, healthcare and tourism sectors. Veritape's call recording software has been installed on over 300,000 computers worldwide, helping its clients improve customer service, staff training and profitability.
(Added:
23-Jun-2004
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13
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8.50
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2
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Versadial
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Voice recording system integrators, government agencies, privately operated call centers throughout the United States and around the world rely on our field-proven recording services and products.
(Added:
1-May-2004
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22
| Rating:
7.00
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1
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Voice Print International
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Digital voice recording, screen capture and quality monitoring solutions for contact centers, financial institutions, government agencies and public safety organizations worldwide.
(Added:
8-Oct-2003
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175
| Rating:
8.00
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5
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VoiceLog Call Recording
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With almost 40 million calls recorded to date and a storage and retrieval platform second to none, VoiceLog offers call centers and other companies a host of services to help them accomplish their mission.
(Added:
28-Oct-2004
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9
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0
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0
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