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Call Center Monitoring - Call Center Guide
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Call Center : Monitoring
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Accurate Digital Call Recording
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Live Monitoring and recording for call centers. Record calls over LAN/ WAN with service observe. Retrieve call data with the Voxida voice recording platform. Accurate Digital Call Recording offers products and services for the Call Center.
(Added:
15-Dec-2003
| Hits:
127
| Rating:
10.00
| Votes:
4
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Accuva Technologies
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Provider of call center and self service technologies including speech recognition, audio mining, digital and voip quality monitoring voiceloggers and recorders.
(Added:
27-Mar-2004
| Hits:
34
| Rating:
0
| Votes:
0
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ASC Communications
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Global provider of integrated communications recording and quality monitoring solutions for contact canters, financial institutions, public safety and government organizations, with 40 years experience in the communications industry. ASC has over 20,000 installations in more than 60 countries.
(Added:
30-Jun-2004
| Hits:
23
| Rating:
0
| Votes:
0
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Ascobra Ltd. (UK)
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Redyt DCR is a distributed call recording system which records telephone conversations on a PC. It is suitable for a single user or call center. Redyt uses industry standard formatsand can be fully controlled from within other applications.
(Added:
8-Oct-2003
| Hits:
58
| Rating:
0
| Votes:
0
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Cacti Inc
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A range of solutions for continuous and selective contact recording, with data analysis functionality
(Added:
22-Mar-04
| Hits:
55
| Rating:
0
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0
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Co-nexus CXM
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Provides intuitive Call Recording solutions for call centers, financial institutions and trading companies for quality assurance monitoring, training, order verification and dispute resolutions
(Added:
21-Mar-2004
| Hits:
54
| Rating:
0
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0
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Computertel Ltd UK
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Voice and Data Recording. Capture, manage and re-create. Advanced, secure, user friendly systems at cost effective prices.
(Added:
6-Apr-2004
| Hits:
28
| Rating:
0
| Votes:
0
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Comverse Information Systems
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A leading provider of Client/Server based digital recording systems. Their unique CTI recording solutions are specifically designed for both inbound and outbound call center applications.
(Added:
8-Oct-2003
| Hits:
116
| Rating:
0
| Votes:
0
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Coordinated Systems
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Providing software for telephone recording, call monitoring and call recording, call logging, call center quality monitoring and software to monitor your call center for quality assurance.
(Added:
8-Oct-2003
| Hits:
90
| Rating:
0
| Votes:
0
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Coordinated Systems, Inc.
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Providing software for agent monitoring and call recording.
(Added:
22-Mar-04
| Hits:
24
| Rating:
0
| Votes:
0
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