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TCMS - Call Center Guide
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TCMS
Description: Offers predictive dialer capabilities that increase agent productivity by up to 300%, eliminating non-productive calls in order to keep agents talking. The predictive dialer enables agents to spend up to 75 percent of each hour talking rather than dialing, resulting in lower costs per transaction and increased contact rates.
URL: http://www.predictive-dialers-cti.com/
Visit this site: TCMS
Category: Call Center Predictive_Dialers
Visits to this site: 63
TCMS was added to the Call Center Guide database on 8-Oct-2003.
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