Call Center Search Web Site Call Center Categories ACD Associations CTI Call Accounting Conferencing Consulting CRM Definitions Do Not Call Electronic Messaging Fax Fulfillment Furniture Hosted Contact Center Headsets IVR Inbound Jobs Lists Monitoring Music On Hold News Outsourcing PBX Predictive Dialers Recruiters Site Selection Software Telephone Training Unified Messaging Voice Mail VOIP Workforce Management SmithGear		HyperQuality - Call Center Guide HyperQuality Description: Reviews and evaluates telephone conversations, email correspondence, and chat between customers and customer care agents and reports the results to managers, supervisors and individual agents on a daily basis. The goal is to help customer care professionals improve their performance and become EvenBetter every day. URL: http://www.hyperquality.com Visit this site: HyperQuality Category: Call Center Monitoring Visits to this site: 25 HyperQuality was added to the Call Center Guide database on 1-Jun-2004. Call Center Guide Home
		Call Center Monitoring Listing for HyperQuality last updated on: 7-Mar-2006 ® 2006 Call Center Guide - http://www.callcenterguide.com Site by PRO3 Communications, LLC | Contact Center News