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Ericsson Solidus eCare - Call Center Guide
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Ericsson Solidus eCare
Description: Designed for call centers of all sizes and scales of operation - from small to large - Solidus eCare software applications offer high-end functionality with a simple, easy-to-use interface. Managers can also use our WAP Supervisor - from wherever they are - to check how many customers are waiting in line. Or how many agents are busy on the phone, and how many are fielding questions over the Web.
URL: http://www.ericsson.com/enterprise/products/solidusecare.shtml
Visit this site: Ericsson Solidus eCare
Category: Call Center CTI
Visits to this site: 29
Ericsson Solidus eCare was added to the Call Center Guide database on 12-May-2004.
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