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Ericsson Solidus eCare - Call Center Guide


Ericsson Solidus eCare

Ericsson Solidus eCare

Description: Designed for call centers of all sizes and scales of operation - from small to large - Solidus eCare software applications offer high-end functionality with a simple, easy-to-use interface. Managers can also use our WAP Supervisor - from wherever they are - to check how many customers are waiting in line. Or how many agents are busy on the phone, and how many are fielding questions over the Web.

URL: http://www.ericsson.com/enterprise/products/solidusecare.shtml

Visit this site: Ericsson Solidus eCare

Category: Call Center CTI

Visits to this site: 29

Ericsson Solidus eCare was added to the Call Center Guide database on 12-May-2004.

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Call Center CTI Listing for Ericsson Solidus eCare last updated on: 7-Mar-2006
® 2006 Call Center Guide - http://www.callcenterguide.com



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