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Call Center Customer Service - Call Center Guide
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Call Center : Customer Service : Page 3
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CSG Systems, Inc.
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Provider of customer management solutions for the communications markets.
(Added:
28-Apr-04
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27
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Customers in Focus
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Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
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6-Apr-04
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21
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0
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0
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Dacon Software
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Live customer service product with open connectivity to legacy CRM systems.
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8-Apr-04
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13
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Daleen Technologies
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Provider of billing, customer care, event management, and rating software.
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28-Apr-04
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18
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Double IS
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Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM).
(Added:
8-Apr-04
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10
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DST Innovis
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Provider of customer care and open billing solutions to the global communications and utilities industries.
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28-Apr-04
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18
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E-Commerce Support Centers, Inc.
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Provider of live, customer service solutions to Internet-based commerce companies, offering 24/7 customer and tech support on client Web sites.
(Added:
8-Apr-04
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18
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Easy Access Help Desk
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Offers help desk software applications for businesses, software support, and call center solutions.
(Added:
8-Apr-04
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15
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eGain Communications Corporation
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Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web.
(Added:
8-Apr-04
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13
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10.00
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1
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eMerging Information Systems, Inc.
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Provides billing and customer care software for utilities, service providers, mobile telephony, and other communication industries.
(Added:
28-Apr-04
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27
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0
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0
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