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Call Center Customer Service : CRM - Call Center Guide
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Call Center : Customer Service : CRM : Page 2
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Control-F1
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Provides enterprise solutions for live and automated support.
(Added:
8-Apr-04
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15
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0
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0
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Customers in Focus
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Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
(Added:
6-Apr-04
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21
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0
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0
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Dacon Software
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Live customer service product with open connectivity to legacy CRM systems.
(Added:
8-Apr-04
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13
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0
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0
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Double IS
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Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM).
(Added:
8-Apr-04
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10
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0
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0
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E-Commerce Support Centers, Inc.
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Provider of live, customer service solutions to Internet-based commerce companies, offering 24/7 customer and tech support on client Web sites.
(Added:
8-Apr-04
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18
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0
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0
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Easy Access Help Desk
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Offers help desk software applications for businesses, software support, and call center solutions.
(Added:
8-Apr-04
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15
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0
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0
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eGain Communications Corporation
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Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web.
(Added:
8-Apr-04
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13
| Rating:
10.00
| Votes:
1
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Emerging Market Technologies, Inc.
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TeleMagic software, a completely customizable customer relationship management solution.
(Added:
6-Apr-04
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14
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0
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0
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Encore Interactive Solutions
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Offers traditional telephone and web-based CRM solutions.
(Added:
8-Apr-04
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16
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0
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0
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eOn Communications
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Provider of unified voice, e-mail and Web-based communications systems and software for customer contact centers and general business applications. eOn helps enterprises communicate more effectively with customers, convert inquiries into sales, and increase customer satisfaction and loyalty.
(Added:
28-Jun-2004
| Hits:
13
| Rating:
0
| Votes:
0
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