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Call Center Consulting - Call Center Guide
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Call Center : Consulting : Page 3
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CCT Group, Inc.
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Provides call center consulting services focused on operational and service needs.
(Added:
12-Apr-04
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26
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0
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0
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CDSI
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Florida-based telecommunications consulting firm and interconnect specializing in high-tech telecommunications solutions. Our expertise springs from an early involvement in computer telephony and converged voice/data communications.
(Added:
15-Apr-04
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18
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0
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0
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Colorado Call Center Management Corporation
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CCC Management provides call center consulting services. We specialize in areas that help you maximize call center performance, either in your internal call center or outbound. Our goal is to help our clients establish and maintain the highest standards of excellence in the call center industry. CCC Management helps companies optimize their points of customer contact through the effective use of people, processes, and technology.
(Added:
7-Nov-2004
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19
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0
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0
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Contact Center Professionals, Inc.
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Independent consultants specializing in call centers, contact centers and customer relationship management (CRM).
(Added:
12-Apr-04
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21
| Rating:
10.00
| Votes:
1
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Contact Center Professionals, Inc.
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Independent consultants specializing in call centers, contact centers and customer relationship management (CRM).
(Added:
6-Nov-2003
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63
| Rating:
8.50
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2
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Contact Centre Action - Australia
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Provides consultancy in the people, process, workflow, efficiency aspects of call centres. We can also assist you with Business Continuity Planning, call centre establishment, call centre relocation, call centre amalgamation and technology selection. Based in Melbourne, Australia.
(Added:
7-Aug-2004
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27
| Rating:
7.00
| Votes:
3
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Creek Point Solutions
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Provides Help Desk and Customer Relationship Management (CRM) solutions.
(Added:
12-Apr-04
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13
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0
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CRM Boston
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The CRM Boston team offers clients highly effective technology-based Customer Relationship Management (CRM) and Sales Force Automation (SFA) solutions.
(Added:
27-Apr-2004
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17
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0
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0
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Customer Focus Consulting
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Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
(Added:
6-Apr-04
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19
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0
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0
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Customer Relationship Metrics
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Produces customer relationship management research. Allows call centers to take their business to the next customer service delivery level.
(Added:
12-Apr-04
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13
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0
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0
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