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Call Center CTI - Call Center Guide
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Call Center : CTI : Page 4
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Komtel, Inc.
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Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers.
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23-Mar-04
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Line4, Inc.
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Computer Telephony Integration software solutions for call centers.
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23-Mar-04
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Logical Software Corporation
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Suite of call center software, CTI developer tools and utilities reduces the cost and time to implement CTI technology for large and small contact centers.
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22-Mar-04
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Mastar
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Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing.
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23-Mar-04
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Maxxar Corporation
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Provider of computer telephony integration (CTI) solutions, including interactive voice response (IVR) systems, Inter/intranet electronic commerce applications and call center telephony integration.
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23-Mar-04
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NetCall Telecom
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Intelligent telephony services for more efficient customer response, qualification and conversion.
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23-Mar-04
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Noble Systems Corporation
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Offering predictive dialers and intelligent inbound call routing products to support blended call centers.
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23-Mar-04
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Nortel Networks
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Customer Contact and Voice Portal solution that provides intelligent call routing and reporting, caller information to agents via screen pop, and coordinated voice and data transfers among agents and much more.
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23-Mar-04
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Parwan Electronics Corporation
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Specializing in Voice Processing Solutions, has quickly become one of the industry's leading software development companies. Since 1984, PEC has been creating innovative, bullet-proof software. With a product line ranging from small scale voice mail systems to high end dial out and call testing programs, PEC is certain to have a product to suit your computer telephony needs.
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1-May-2004
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Pronexus Inc.
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Leader in Computer Telephony Integration and Speech. Develops the award-winning VBVoice, and the new VBSALT, Rapid Application Development tools for business-critical telephony and speech solutions. Pronexus also provides VeoSuite, a range of turnkey speech applications and a complement of professional services that voice-enable a variety of industries and applications. Comprehensive support and acclaimed training complete the firm's offerings.
(Added:
20-Jul-2004
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