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Call Center CTI - Call Center Guide
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Call Center : CTI
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Alston Tascom, Inc.
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A comprehensive call center database information and network telephony system.
(Added:
23-Mar-04
| Hits:
44
| Rating:
8.00
| Votes:
1
)
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Amcom
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Provider of PC/Intelligent Workstation-based attendant console and database solutions, computer telephony integration (CTI), speech recognition, paging management, messaging, web-enabled applications and emergency notification technologies.
(Added:
13-May-2004
| Hits:
47
| Rating:
0
| Votes:
0
)
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AMDEV Communications
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CTI systems, components and consultation available from AMDEV communications: a 12 year old voice-processing company offering software, hardware, installation and training.
(Added:
3-Nov-2003
| Hits:
44
| Rating:
0
| Votes:
0
)
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C3Gatway Products: ContactIP
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ContactIP call center software provides real-time, interactive audio and video interactions between customer and agent. Also offers collaboration tools and systems through ASP and/or license-based models.
(Added:
22-Mar-04
| Hits:
28
| Rating:
0
| Votes:
0
)
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Call Center Software
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Offers call center software with advanced IP predictive dialers and PBX solutions. Expandable from 4 agents to hundreds.
(Added:
11-Jun-2004
| Hits:
37
| Rating:
10.00
| Votes:
1
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Centurion
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A fullly certified Lucent Technologies Voice Processing Co-Markerter. Product line includes complete array of IVR applications for Financial institutions, State and Local governments, Utilities, and other business entities. CARES call center offer provides call queueing, skills based call routing, predictive dialing, call recording, call blending, screen pops, remote agent, WEB access, complete ACD functions, voice mail, auto attendant, with integration to ANY MIS host or telephony system.
(Added:
7-Oct-2003
| Hits:
108
| Rating:
0
| Votes:
0
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Charmed Telephone Integration
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CTI software for Cisco phone systems (CallManager and CallManager Express) and Panasonic PBXs. Most popular feature is the attendant console, which enhances productivity and reduces hold times immediately. Try the free demo.
(Added:
20-Jul-2004
| Hits:
45
| Rating:
0
| Votes:
0
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ChaseData Corporation
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Sells predictive dialing systems and call center software for small and medium companies.
(Added:
23-Mar-04
| Hits:
27
| Rating:
0
| Votes:
0
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Chrysalis Software
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Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line.
(Added:
23-Mar-04
| Hits:
36
| Rating:
0
| Votes:
0
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