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Call Center Associations - Call Center Guide
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Call Center : Associations
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2004 Contact Center Summits
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The 2004 Contact Center Summits offer industry decision makers the opportunity to discuss the management issues associated with implementation and utilization of the latest in contact center technologies and strategies.
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24-Mar-2004
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85
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American Teleservices Association (ATA)
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Represents the call centers, trainers, consultants, and equipment suppliers that initiate, facilitate, and generate telephone, Internet, and email sales, service, and support. Call centers offer traditional and interactive services that support the e-commerce revolution, provide specialized customer service for Fortune 500 companies, and generate annual sales of more than $500 billion.
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28-Oct-2004
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31
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Association of Call Center Managers
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The Association of Call Center Managers (ACCM) is a professional association dedicated to advancing the profession of call center management.
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28-Oct-2004
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Call Center Directory
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Preferred Solutions began the Call Center Directory as a service to the call center community, where organized links provide research and downloading capabilities at your fingertips.
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29-Sep-2004
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175
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Call Center Learning Center
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Site for call center managers and consultants - comprehensive guides for call center strategy, planning, design, monitoring, measurement, benchmarking, and more.
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21-Mar-2004
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113
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Call Center Network Group
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Providing programs and services that facilitate the exchange of ideas, experiences and solutions to meet the challenge of managing the call center environment. Subscription based.
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6-Nov-2003
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128
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Call Center Ops
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Provides information to those who are involved in real-time customer service via a call center or help desk. Call centers have emerged as the critical link between a company and its customers. The growth in call centers has resulted in a strong demand for information about call center operations management and CallCenterOps is a site dedicated to help meet that need.
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6-Nov-2003
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138
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CallCenterExchange.com
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Whether you are a call center, contact center or customer service center, CCX will help keep you up-to-date with the latest trends, hottest issues and solutions you need to build loyalty and improve customer satisfaction. This is the best forum for you to exchange ideas and solutions with your peers!
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7-Oct-2003
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126
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CallCenterMall.com
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CallCenterMall.com is a unique, one-stop web site designed for the busy call center professional. Featuring career opportunities, training, books, CIAC certification programs, seminars, etc., CallCenterMall.com is the place to go to expand and enhance your career in this dynamic industry.
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29-Nov-2003
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105
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Contact Center Forum
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A grouping of at any given time approximately 120 C-Level and VP level heads of Contact Centers from Fortune 1000 Corporations. These executives meet 2-3 times a year to solve their immediate buying needs. If you are a solution provider, who would like to be considered for attendance contact Daniel Haim 212.983.3500 ext 318. He will explain futher requirements for participation. Spaces are limited per SP area so that we can keep strict 2-1 buyer to seller ratios.
(Added:
4-Nov-2003
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150
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10.00
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